--- title: "Support Center – Setup, Delivery & Billing | Kodalogic" description: "How Kodalogic templates are delivered, connected, customized and shared: short factual answers about setup, payments, demos and support." url: https://kodalogic.com/support --- Support # Short answers, _first line first._ 11 docs about your copy of the template, ordered the way a purchase happens: before you buy, after, with clients, and when something looks wrong. Every doc answers in its opening sentence; the rest is the detail, with the guide that goes deeper. ## Before you buy Which template, what the demo shows, how you pay. * [Choosing a templatePick a Data Studio (formerly Looker Studio) template by the report you owe someone: one source (GA4, Search Console or Google Ads) when the report is about one channel, the two-source or all-in-one dashboards when the client wants the whole picture on one link.](/support/which-template-do-i-need) * [Try the live demosEvery template page opens the actual report inside Data Studio’s (formerly Looker Studio) viewer, populated with live data: the same report you would copy, not a screenshot.](/support/try-the-live-demos) * [Payment methodsData Studio (formerly Looker Studio) templates are paid once, by card through Stripe or with PayPal, at checkout on every template page: the price on the page is the whole price.](/support/payment-methods) ## After purchase What arrives, how it connects, how you make it yours. * [How delivery worksAfter purchase you receive a link to the template and a setup guide; you copy the Data Studio (formerly Looker Studio) report into your own Google account, and that copy is yours, with lifetime access.](/support/how-template-delivery-works) * [Connecting sourcesYour copy connects to your own accounts through Google’s native Data Studio (formerly Looker Studio) connectors: you authorise each source, pick the property, and the report fills with your data.](/support/connect-your-data-sources) * [Customizing your copyYour copy is an ordinary Data Studio (formerly Looker Studio) report that you own: logo, theme colours, pages and every chart are editable with the standard editor, and nothing you change touches the original.](/support/customizing-your-copy) ## Sharing with clients Links, scheduled email, access for other people, currency. * [Sharing reportsShare your copy of the Data Studio (formerly Looker Studio) report like a Google Doc, with a viewer link that shows live data every time it opens, or schedule a PDF snapshot by email from the share menu; the two can coexist.](/support/sharing-and-scheduling) * [Access for othersPress Share, type the address and choose Viewer or Editor; if that person opens the Data Studio (formerly Looker Studio) report but every chart asks for access, the data sources need Owner’s credentials.](/support/share-report-access-with-another-email) * [Report currencyThe report shows money in the currency of the account it reads; to change the symbol, change the field’s type in the data source, and remember that Data Studio (formerly Looker Studio) labels amounts, it does not convert them.](/support/change-the-report-currency) ## When something looks wrong Empty pages, access errors, numbers a day behind. * [No data or errorsAn empty Data Studio (formerly Looker Studio) page right after copying is almost always one of four things, in this order: the source still points at the demo property, the date range has no data, a field your account does not have, or Google’s quota for the hour.](/support/no-data-or-access-errors) * [Refresh stale dataData Studio (formerly Looker Studio) caches each data source for fifteen minutes to twelve hours; press Refresh data in the top bar to fetch now, and set Data freshness on the source to change how long the cache lasts.](/support/refresh-stale-data) ## Reference 85 fields and 49 terms, one definition each. * ### [Google Search Console fields](/reference/google-search-console-fields) Every metric and dimension in the Google Search Console Dashboard for Data Studio, with its API name and what it measures. * ### [Google Analytics 4 fields](/reference/ga4-fields) Every metric and dimension in the Google Analytics 4 Dashboard for Data Studio, with its API name and what it measures. * ### [Google Ads fields](/reference/google-ads-fields) Every metric and dimension in the Google Ads Dashboard for Data Studio, with its API name and what it measures. * ### [Glossary](/glossary) 49 reporting terms explained in plain language, from CTR to smart interpretations. ## Free tools No account access and nothing to install: they run in the browser and answer one question each. * ### [GA4 audit](/ga4-audit) 24 yes-or-no checks on a Google Analytics 4 property, from timezone and data retention to key events and access, each one with where to go and fix it. * ### [Do you need Data Studio Pro?](/looker-studio-pro-checker) Nine questions, one per Pro feature, and a free-or-Pro verdict with the yearly cost at your own licence price. ## Guides that go deeper Support covers your copy of the template. These guides cover each topic in full. * [Best Data Studio templates for 2026The six dashboards reviewed one by one, with the situation each one fits and what breaks in the free alternatives.](/blog/best-looker-studio-templates-for-2026-the-ones-that-actually-save-you-time) * [Are free Data Studio templates enough?Where a free gallery template stops and where a finished report starts.](/blog/are-free-looker-studio-templates-enough-for-your-business) * [15 Data Studio tips for dashboards that workWhat to do with the copy once it is yours: filters, blending, styling and calculated fields.](/blog/15-looker-studio-tips-to-create-smarter-dashboards) * [Mastering data sources in Data StudioEverything a data source can do beyond connecting: fields, credentials, blending and third-party connectors.](/blog/mastering-data-sources-in-looker-studio-a-comprehensive-guide) * [Schedule Data Studio dashboards for weekly email deliveryThe scheduling dialog option by option, with the cases where a PDF beats a link and the ones where it does not.](/blog/how-to-schedule-a-dashboard-in-google-looker-studio-for-email-delivery) * [How to share Data Studio dashboards effectivelyEvery sharing mode Data Studio offers, from private links to public access, and how to manage who has what.](/blog/how-to-share-looker-studio-dashboards-effectively) ## The team agencies hire to build their dashboards Six dashboards, one team, one design system. [Meet the two people behind it](/about-us) * 4.97 / 5 across 100 verified reviews, 94 of them five stars, from clients in 27 countries who hired us to build their Looker Studio dashboards [Read every review](/reviews) * 85 fields documented across Google Search Console, Google Analytics 4 and Google Ads, one definition each, so you know what every number in the report means [Open the Google Analytics 4 reference](/reference/ga4-fields) * Lifetime updates and a setup guide with every dashboard, from the same team that built it [Docs, delivery and setup](/support) * 329,000+ reads on our Looker Studio guides, written by the people who build the dashboards [Read the guides](/blogs) Anything not covered here: [contact us](/contact) or [book a meeting](/contact?panel=meeting).