--- title: "No data or access error in Data Studio | Kodalogic" description: "Why a page of the Data Studio template comes up empty or shows an access error after connecting Google Analytics 4, Search Console or Google Ads." url: https://kodalogic.com/support/no-data-or-access-errors --- [Support](/support)/When something looks wrong When something looks wrong # No data or access error in a Data Studio report An empty Data Studio (formerly Looker Studio) page right after copying is almost always one of four things, in this order: the source still points at the demo property, the date range has no data, a field your account does not have, or Google’s quota for the hour. 1 · Data source Points at the demo property Reconnected to yours 2 · Date range No data in the range Range widened 3 · Field Not in your account Field replaced 4 · Quota Google’s hourly limit Cleared after a minute ## Read the symptom first Every chart points at a data source, and every data source points at one Google account and one property. The shape of the failure tells you which link broke: a whole page empty points at the source or the date range; one chart broken while its neighbours work points at a field; a message about limits points at the quota. ## The four causes, in order of likelihood 1. 01 The source still points at the demo property. Open Resource, then Manage added data sources, and check each one: the connector should show your GA4 property, your Google Ads account or your Search Console site, not ours. Edit, reconnect to your own property, Done. The charts refresh on their own. 2. 02 The date range has no data. A GA4 property created recently, or a Search Console site verified recently, only has data from that day onward. Widen the date picker at the top of the page; if numbers appear for later dates, nothing is broken. 3. 03 A field is missing. One chart shows a configuration notice while the rest of the page works: that chart uses a field your account does not have, usually a conversion event or a custom dimension. Click the chart, open the Setup tab and replace the field with the one you use. 4. 04 Google’s quota is exhausted. A message about the quota limit means the property received more requests than Google allows in that window. It clears by itself. The usual causes are a page with many charts refreshed repeatedly, or a scheduled email running against a property that many people also open. Wait a few minutes; if it repeats, lengthen the data source’s freshness or move the heaviest charts to an extract. ## When a colleague or client sees the error and you do not That is not a data problem, it is a credentials problem: the report is shared with them but the data source reads with their login, which has no access. Set the source to Owner’s credentials and they see what you see. The doc on sharing with another email walks through it. ## Check * Every source under Manage added data sources shows your property. * The date picker covers a period with data. * No chart shows a configuration notice; the ones that did use a field you have. ## Read the full guide This doc covers your copy of the template. These guides cover the topic in full. * [Data Studio cannot connect to your data set: 5 fixesThe full diagnosis of the connection error: permissions, a removed source, schema changes, bad credentials and quota.](/blog/looker-studio-cannot-connect-to-your-data-set) * [Fix the “cannot connect to dataset” errorWhy the error appears in the first place and how to read what Data Studio is telling you.](/blog/fix-looker-studio-cannot-connect-to-dataset-error) * [Master GA4 quota limits with Data Studio templatesWhat the GA4 quota actually counts, and how a report is built so it never hits it.](/blog/master-ga4-quota-limits-with-looker-studio-templates) ## Related * [Refresh stale data →](/support/refresh-stale-data) * [Connect your data sources →](/support/connect-your-data-sources) * [Refresh stale data →](/support/refresh-stale-data) * [Share a report with another email →](/support/share-report-access-with-another-email) Still stuck? [Write to us](/contact): technical support is part of what you bought. [← All support docs](/support)